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Pygentech

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Pygentech's services.

Last updated: January 15, 2024
Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include your name, email address, phone number, company information, and payment details.

Usage Information

We automatically collect information about how you use our services, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

Device Information

We may collect information about the devices you use to access our services, including hardware model, operating system version, unique device identifiers, and mobile network information.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our services, process transactions, and provide customer support.

Communication

We may use your information to send you technical notices, updates, security alerts, and administrative messages.

Analytics and Improvement

We use information to understand how our services are used and to improve their functionality and user experience.

Information Sharing

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols. Data at rest is encrypted using AES-256 encryption.

Access Controls

We maintain strict access controls and regularly audit our systems to ensure the security of your information.

Data Retention

Retention Period

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Account Deletion

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights

Access and Portability

You have the right to access your personal information and request a copy of your data in a portable format.

Correction and Deletion

You can update or delete your personal information through your account settings or by contacting us directly.

Opt-out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

International Data Transfers

Cross-border Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Adequacy Decisions

We only transfer data to countries with adequate data protection laws or under appropriate safeguards such as standard contractual clauses.

Questions About This Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us.

Data Protection Officer

privacy@pygentech.com

Legal Department

legal@pygentech.com

General Support

support@pygentech.com